Latest update: August 13, 2026
Paper shares Personal Information within our company and with third-party service providers in order to support provision of the Services. Service providers are only allowed to use, disclose or retain Personal Information in order to provide their services to us, which include, but are not limited to, efficacy analysis and reporting, hosting and IT services, artificial intelligence services, customer support services, communications services, website development services, performance services, and analytics services. See the full Paper Services Privacy Statement for more detail on permitted uses and disclosures.
| Service Provider | Purpose | Service | Privacy / Trust* |
| Zendesk | End-user technical support | All Services | Link |
| Google Cloud Platform | Hosting, infrastructure, analytics, application and security services | All Services | Link |
| Google Workspace | Communications and productivity suite | All Services | Link |
| Google Gemini | Artificial intelligence services | All Services | Link |
| Clari | Call recording, note-taking and analytics | All Services | Link |
| Slack | Internal communications | All Services | Link |
| Box | Data storage and transfer | All Services | Link |
| Mailchimp/Mandrill | E-mail messaging and notifications | All Services | Link |
| LearnPlatform Inc. | Efficacy and impact analysis | All Services | Link |
| Amazon Web Services | Transcription services | Paper Reading | Link |
| Amplitude | Product analytics and insights, session replay | All Services | Link |
| OpenAI | Artificial intelligence services | All Services | Link |
| Anthropic | Artificial intelligence services | All Services | Link |
| Zoom | Video conferencing + Whiteboard | GROW | Link |
| Lens/Wise | Attendance data | GROW | Link |
| Deepgram | Audio Transcription | Sprout | Link |
| AssemblyAI | Audio Transcription | Sprout | Link |
| LiveKit | Voice Agents, audio + video streaming | Sprout | Link |
| ElevenLabs | Text to Speech | Sprout | Link |
| Edmentum, Inc. | Continuation of MajorClarity services | MajorClarity | Link |
*Negotiated provider service agreements may take precedence and contain greater assurances than Provider online privacy policies, provided for reference purposes only.
| Entity Name | Location |
| Paper Education Company Inc. | CA |
| Paper Holdings Inc. | USA |
| PaperLiteracy Inc. | USA |
| Paper Education America Inc. | USA |
| MajorClarity by Paper Inc. | USA |
| Career Credentialing by Paper Inc. | USA |
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